Shipping Policy

Thank you for shopping with TimeMakerCNC. Please read our shipping policy carefully before placing your order.

Watch Accessories (Standard Products)

Processing Time

Orders are processed within 1–3 business days of payment confirmation.

Estimated Delivery

Standard shipping typically takes 7–14 business days to arrive in the United States. International orders may take longer depending on your location and local customs processing.

Tracking

You will receive a tracking number by email once your order ships. Please allow 24–48 hours for tracking information to update.

Custom Engraving Orders

Shipping Your Watch to Us

After placing your engraving order, you will receive instructions on how and where to ship your watch. We strongly recommend using a shipping method with tracking and insurance appropriate for the value of your watch.

Engraving Turnaround

Once we receive your watch, engraving is typically completed within 3–5 business days, plus time for mockup approval.

Return Shipping

Your engraved watch will be returned via tracked shipping. Return shipping cost will be communicated at the time of order.

Shipping Delays

Delivery estimates are not guaranteed. Delays may occur due to carrier issues, customs processing, or other circumstances outside our control. If your order is significantly delayed, please contact us and we'll investigate.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within a reasonable timeframe, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue.

Questions?

Reach us any time through our Contact page.